Welcome to theFPA.co website. At Freelance PA we strive to provide high quality digital products, cleaning, gardening and admin services to our customers in Australia.

 This Returns and Refund Policy outlines our policies regarding returns, refunds and cancellations. 

 Digital Products:

1. Refunds for Digital Products:

        • Due to the nature of the digital products, such as downloadable files or online services, we generally do not offer refunds once the product has been 

        delivered or accessed.

        • However, If you experience any technical issues or have concerns about the quality of our digital products, please contact us within 24 hours of 

        purchase for assistance. 

 Cleaning and Gardening Services

            1. Cancellation Policy:

                    • If you need to cancel or reschedule a cleaning, gardening, or admin service appointment, please notify us at least 24 hours in advance to avoid 

                    cancellation fees. 

                    • Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee. 

            2. Refunds for Services:

                    Refunds for services rendered are considered on a case-by-case basis.

                    If you are dissatisfied with the quality of our services, please contact us within 24 hours of the service delivery date to discuss your concerns and 

                    request a refund. 

                    Refunds may be issued in full or partial depending on the circumstances and our assessment of the situation. 

 How to Request a Refund: 

 To request a refund for a digital product, product or service, please contact our customer support team at admin@thefpa.co. Please provide your order details, 

 including the order number and reason for the refund request. 

 Additional Information: 

 Refunds will be processed using the original payment method whenever possible. 

 Please allow 3 business days for the refund to be processed and reflected in your account.

 Freelance PA reserves the right to refuse refund requests that are not in accordance with this policy or are deemed to be fraudulent are abusive. 

 Contact Us:

 If you have any questions or concerns about our Returns and Refund Policy, please contact us at: Admin@theFPA.co 

 By using our website or purchasing our products and services, you agree to abide by the terms of this Returns and Refund Policy. This policy is subject to change

 without  prior notice, and any updates will be posted on our website. 

 End of document.